Stop staff theft

Stop staff stealing from your shop, without watching them all day.

Every sale, refund and discount is saved under the person who did it. Stock counts are blind, transfers wait for your bank, and big discounts wait for your OK on your phone.

  • Free during the pilot
  • Works without light or network
  • English, Pidgin, Yorùbá, Hausa, Igbo
Confirm transfers: ₦35,000 from Ifeoma Nwosu and ₦65,000 from Kemi Lawal, customer says sent, with Seen in bank and Not received buttons.
Chiamaka wants 25% off Oud perfumeThat is above her limit. Approve it?
Review
Tobi's shift is closedCash counted matches the till.
Bags wall is 2 shortCounted 46, expected 48.
See count

The problem

Where money and stock go missing.

It is rarely one big theft. It is a fake transfer alert, a discount that went into a pocket, a refund nobody asked for, and stock that was never counted.

In the biro book

  • Kemi sent?? 20k
  • Tobi: short? ask
  • Bags: 48? 46??
  • Refund 9,000 who?
  • Discount for aunty
  • Cash 31,500 ?

In OwnerSurf

  • Fake transfer alerts stop at the tillA transfer is not paid until you tap Seen in bank. Staff can only mark "customer says sent".
  • No quiet discountsEach person has a discount limit. Above it, the sale waits for your PIN or your OK on your phone.
  • Refunds with a reason and a nameEvery refund is saved under the person who did it, with the reason they chose.
  • Blind stock countsThe person counting doesn't see what the app expects. Gaps show up section by section.
  • Shift close, person by personCounted cash against what the till expected, for each person who sold.

How it works

Three habits that close the gaps.

  1. Everyone signs in with their own PIN

    No shared logins. Every sale, refund and discount carries a name, so nobody can blame another person's shortage.

    Counter screen: Who is selling? Tobi, Chiamaka and Folake, with a PIN keypad.
  2. You confirm every transfer

    The sale stays open until you see the money in your bank. Not received? The person at the till gets a notice.

    Confirm transfers: ₦35,000 from Ifeoma Nwosu and ₦65,000 from Kemi Lawal, with Seen in bank and Not received buttons.
  3. Count stock without showing the answer

    Count one section at a time. The app compares the count with sales, and shows what is short and who counted.

    Stock-take: October full count, with sections Dresses rail, Shoes rack and Bags wall.

The activity feed

Every action has a name.

See your shop's day from your phone, even when you are not there. Anything that needs you waits at the top.

Today at the shopAdunni Couture, Allen Avenue
Example
  • TO

    Tobi sold A-1047, ₦23,000 by transfer

    Customer says sent
  • You

    You saw ₦23,000 in the bank

    Confirmed
  • CH

    Chiamaka asked 25% off Oud perfume

    Waiting for you
  • FO

    Folake refunded ₦9,000, wrong size

    Approved
  • FO

    Folake counted the bags wall: 46 of 48

    2 short
  • TO

    Tobi closed his shift, cash ₦31,500

    Matched

Example figures.

What you get

Controls that protect honest staff too.

A PIN for each person

Staff sign in with their own PIN on the counter or phone. Switching people takes seconds.

Roles and limits

Decide who can refund, give discounts or change stock, and how much before you must approve.

Transfer checks

Only you mark a transfer as seen in the bank. The rest wait in a list for you.

Blind stock counts

Counts are done without the expected number on screen. Big gaps need a reason and your OK.

Refunds with reasons

Every refund records who did it, why, and which sale it came from.

Approvals on your phone

A big discount or stock change pings your phone. Approve or refuse from anywhere.

Owners ask us about staff

How do I know if my staff are stealing?

Look for three things: stock that is short when counted, transfers that never reach your bank, and cash that is short at closing. OwnerSurf shows all three, with the name of the person on duty.

Can staff hide a sale or a refund?

Every sale, refund, discount and stock change is saved in the activity feed under the person who did it. A refund is its own entry, so the original sale stays in the record.

What is a blind stock count?

The person counting sees only the items, not how many the app expects. They count what is really there, and the app compares it with sales afterwards. It keeps counts honest.

Can I see what happens in my shop when I'm not there?

Yes. Your phone shows today's sales, transfers waiting for you, approvals and the activity feed. Approvals can reach you as a phone notification.

Will my staff feel accused?

Most owners tell staff it protects them too. With their own PIN, nobody can be blamed for another person's shortage, and a matched shift close is proof of honest work.

Trust your staff, and have the records to show it.

Join the waitlist. We'll message you on WhatsApp when OwnerSurf is ready for your kind of business, and help you set up your stock.